Returns

First fill out our return form, pack the items and send them to the address below. Once your parcel has arrived, we will inspect the items and get back to you by email. The return is only approved after the inspection.

Open return form

How it works

1. Fill out the form
Open the return form, print or save it and fill it out so we can match your return.

2. Send the items back
Put the form in your parcel and send the items to the address below.

3. Wait for the inspection
Once received, we inspect the items and get back to you by email.

Conditions

Items must be unworn, unwashed and with tags attached.
Return shipping costs are at your expense. If we sent you a wrong or damaged item, we will cover the return shipping costs.

Return address

Avenor
Rochusstraße 21
52428 Jülich
Germany

Questions? Write to us at info@avenor.store.